Press & Media. Since you are self-employed, you are in control of your profits and losses. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Love the flexibility of the jobs, but wish training was paid. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. We understand the complex nature of managing independent contractors. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Find ready-to-work contractors where and when you need them. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Avoid Recruiting Scams I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Agent Sign-In. Heres a direct link to where you can sign up. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Submit an application for an available virtual contact center opportunity. Hard to get in contact with managers for help. The integrations looked complex. That syncs to Okta and then that person cannot access any applications. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. We've been partnering with Liveops since 2010 for all our inbound needs. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. With Okta we're able to quickly deploy tools to new employees. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Okta offered exactly what Live Nation needed. Live far from an urban center? Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Want to give someone something unique this holiday season? Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Whats it like to be self-employed and provide virtual contact center services? Want to become an Independent Liveops Agent. https://join.liveops.com/work-from-home-call-center-jobs/ To have an identity management solution that wasn't cloud-based really wouldn't work for us. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Username or Email Password. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Login. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Login. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Want to become a Liveops agent? IT Support You are using an unsupported browser. Then Liveops is looking for you! Go Further; Marketplace. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Find Out How & Apply . Easy global collaboration. The freedom of an entrepreneur. Use your email address or username and password to sign into your WebCE learning center account. Independent Contractor The background check requires a $24.99 processing fee paid directly to our vendor. Enterprise Solutions. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Liveops is a legitimate company. I still love it., You make your own schedule. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Keep in mind, the more you service, the higher your earning potential! We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Now we can focus on making sure IT is partnered with the business in everything they do.. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Copyright 2023 Liveops, Inc. All rights reserved. Looks like you have Javascript turned off! They have to be accessible, easy to use, secure, and platform agnostic. Once the Openforceplatform was in place, a major pressure point was released. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. You can also manage cookies in your browser settings. Login to know the status of the ticket. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Sign an Independent Contractor Agreement. Developer Center. Remember me. The background check requires a $24.99 processing fee paid directly to our vendor. Single Sign On. TMCF is the nation's largest organization exclusively representing the Black College Community. The sign-in URL is the web address you use in your desktop browser to access your company portal. Click herefor technical info. Our developer community is here for you. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Login here. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Discipline and setting expectations of yourself are key to working from home. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. You are paid the the talk/email minute when working so your pay for each day will vary. Openforce simplifies your contractor management processes by providing a single platform solution. Find top links about Liveops Nation Login along with social links, FAQs, and more. Login to track your existing support requests. Browse case studies, customer service tips and other helpful resources for enterprises. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. See Capabilities for more details. Sell top insurance coverage to warm leads (license required). We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. But, the site does not guarantee that youll take calls during those hours. Not sure which client opportunity (or opportunities!) Read more. Best of Antivirus Software. Build a thriving work-at-home business providing remote customer service for top brands. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. We would like to show you a description here but the site won't allow us. The cons are being able to work in your own home. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. The world class support of Liveops and unparalleled access to world-renowned clients. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Life doesnt always run on a schedule. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. And, no calls equals no pay. Reach out to us. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Learn about Liveops Enterprise Solutions Click Here . Were all looking at the same data one version of truth consolidated in a single repository. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . From professional services to documentation, all via the latest industry blogs, we've got you covered. Intelligent When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Unlimited Flex Vacation New Parent Leave Protection. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Apply now and a member of our team will work quickly to review your application and provide next steps. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Their consistency, professionalism and customer service are unparalleled in the industry. Get Directions Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Actual earnings may vary depending on client opportunity and support required. One where youre provided with free warm leads? Director of Customer Care, healthcare organization. management. The only downside is a lot of training without pay. They love it because it does what it's supposed to do.. Forgot Password Enter the email address associated with your account. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Facilitating collaboration and communication with the best available solutions was another key goal. Password Remember me Or, sign in using: Norton 360 with LifeLock helps keep your digital life safer. Sound: Must have a sound card installed and be equipped with speakers or headphones. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. To find out more, read our Privacy Policy and Cookie Policy. Connect and protect your employees, contractors, and business partners with Identity-powered security. Login - LiveOps Inc. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. (sales@liveops.com) Press & Media. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Copyright 2023 Okta. We use cookies to improve your experience on our website. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Earning potential. Please update your browser to the latest version on or before July 31, 2020. Login to track your existing support requests. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. The amount of paper eliminated alone was a huge benefit. Passwordless. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Come on board! Liveops Nation - Virtual Call Center Community. Outspoken. Still have questions? Liveops Okta. Have additional questions about applying? Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Independent Contractor management Ditch the paperwork and endless manual tasks. Support. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Cons are having to provide your own equipment. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Copyright 2023 Liveops, Inc. All rights reserved. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Cons. Improving Peoples Lives. Companies across a variety of industries trust Liveops to provide virtual contact center services. Love the flexibility of the jobs, but wish training was paid. No ones done this, Huckabay says. Submit ticket. You can actually enable a person to get to an application through the Okta platform. I still love it., I strongly recommend not working for this company. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. To find out more, read our Privacy Policy and Cookie Policy. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Assist customers with orders, questions, and returns. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Provide support to users of top tax software providers. We didnt just evolve the remote contact center model, we revolutionized it. Browse case studies, customer service tips and other helpful resources for enterprises. about the agent experience and application. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Public Relations e-mail (press@liveops.com) Locations. Gift Matching I trust them and look forward to more cooperation and partnership in the future. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. OR Look in your activation email. You get to dictate when and how often you commit to providing services. The more investment you make in yourself, the greater the reward. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Is Liveops nation legit? ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Liveops is a recognized thought leader in the virtual contact center and customer service industries. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Learn more Tax Support Provide support to users of top tax software providers. GROW YOUR BUSINESS And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Managing multiple systems, programs, and screens simultaneously. Liveops employees can directly contribute to the success of students journeys through college into . Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Scottsdale (headquarters) 1365 N. Scottsdale Rd. If there are system issues, you will not get paid. Quickly assessing customer needs and providing sound solutions. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Collaboration tools are a huge part of us being successful, says Myers. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Secure your consumer and SaaS apps, while creating optimized digital experiences. FLEXIBILITY AT SCALE. . Its a good company depending on the project you are on. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Keep contractors happy with accurate payments on time, every time. Companies across a variety of industries trust Liveops to provide virtual contact center services. Sign in. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Support staff employees are great and work hard to keep us busy and motivated. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Enjoy the freedom and flexibility of being your own boss. Get started on your new home business Flexibility. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. I like feeling like Im helping people all from the comfort of home. By Veronicas pandemic story is unfortunately all too common. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Or, if, No college? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities.
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